Privacy Policy

At MaxDigitalFlow, we collect information that helps us provide better financial planning services to our clients in Thailand and beyond. The data we gather falls into several categories, each serving a specific purpose in delivering personalized financial guidance.

When you visit our website or engage with our services, we collect personal information you voluntarily provide, such as your name, email address, phone number, and business details. We also gather financial information relevant to goal-setting, including income ranges, investment preferences, and financial objectives you're working toward.

Our website automatically collects certain technical information through cookies and similar technologies, including your IP address, browser type, device information, and how you navigate through our site. This technical data helps us improve website performance and user experience.

Your information serves several important purposes in our commitment to providing quality financial guidance. We use your data primarily to deliver personalized service, respond to your inquiries, and develop financial strategies that align with your specific goals and circumstances.

• Providing personalized financial planning consultations and recommendations
• Responding to your questions and service requests promptly
• Sending relevant updates about market trends and financial planning insights
• Improving our services based on client feedback and usage patterns
• Maintaining accurate records for regulatory compliance in Thailand
• Protecting against fraudulent activities and ensuring account security

We never use your personal information for purposes unrelated to our financial services. Our team receives regular training on data handling best practices, and we maintain strict internal protocols about who can access client information and under what circumstances.

We maintain a strict policy regarding data sharing. MaxDigitalFlow does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are specific circumstances where we may share limited information, always with appropriate safeguards in place.

We work with trusted service providers who help us deliver our services effectively - these include secure cloud storage providers, email communication platforms, and payment processors. These partners are carefully vetted and bound by confidentiality agreements that mirror our own privacy standards.

In the unlikely event of a business merger or acquisition, your data would transfer only to entities that agree to maintain the same privacy protections outlined in this policy. We would notify you of any such changes well in advance.

You have significant control over your personal information and how we use it. Under both Thai privacy law and our own commitment to transparency, you enjoy several important rights regarding your data.

You can request access to all personal information we hold about you, including how we've used it and who we've shared it with. You also have the right to correct any inaccurate information or request deletion of your data when it's no longer needed for our legitimate business purposes.

• Access your personal data and receive a copy in a readable format
• Correct inaccurate or outdated information in your records
• Request deletion of your data when no longer necessary
• Restrict processing for specific purposes while keeping your account active
• Object to certain types of data processing
• Withdraw consent for marketing communications at any time
• Data portability - receive your information in a standard format

Protecting your financial information is fundamental to our business. We implement multiple layers of security, combining industry-standard technical measures with strict internal protocols to safeguard your data against unauthorized access, theft, or misuse.

All sensitive data is encrypted both in transit and at rest using advanced encryption standards. Our systems undergo regular security audits, and we maintain secure backup procedures to ensure data availability while preventing unauthorized access. Our team receives ongoing security training and follows strict access controls.

We use secure, monitored data centers with physical security measures, and all data transmission occurs over encrypted connections. Regular software updates and security patches keep our systems protected against emerging threats.

We retain your personal information only as long as necessary to provide our services and meet our legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.

Active client records are maintained throughout your relationship with us and for a period afterward as required by Thai financial regulations. Marketing communications data is kept until you unsubscribe or request deletion. Technical website data is typically retained for shorter periods unless needed for security purposes.

When data reaches the end of its retention period, we securely delete it using methods that make recovery impossible. Upon your request, we can provide specific information about retention periods for different types of your personal data.

While MaxDigitalFlow primarily operates within Thailand, some of our technical service providers may be located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place to maintain the same level of protection required by Thai privacy law.

All international transfers occur only with service providers that have demonstrated adequate data protection measures. We use standard contractual clauses and other approved mechanisms to ensure your privacy rights remain protected regardless of where your data is processed.

We maintain records of all international transfers and can provide information about specific countries and safeguards upon request. Your data is never transferred to countries or organizations that cannot provide adequate protection.

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. These technologies collect information automatically, but you have control over most cookie settings through your browser.

We use essential cookies that are necessary for website functionality, analytics cookies that help us improve our site, and preference cookies that remember your settings. We do not use advertising cookies or tracking technologies for marketing purposes by third parties.

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality. We provide clear information about our cookie use and obtain consent where required by law.

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we notify existing clients through email and post updates on our website with clear effective dates.

Minor updates that don't affect your rights or how we use your information may be made without individual notification, but we always maintain a current version on our website with the revision date clearly marked.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. If you have questions about any changes, our team is always available to provide clarification and discuss how updates might affect you.